Shipping Terms

Looking to track your order? Once your order ships, you will receive a Shipping Confirmation email from us with your tracking number included. Depending on the product ordered, it may take up to 3-5 business days to process and send the email. Once you receive your tracking number, enter it below to check the status of your delivery.

Things to Keep in Mind:

Order Updates: Tracking numbers might not immediately update with delivery status. If your tracking number shows as "unavailable," don’t worry! Your package is on its way and will be updated soon. Please allow 1-2 business days for the tracking information to reflect.
Delivery Times: The estimated delivery time depends on the destination. Orders typically take 5-10 business days to arrive after they have shipped.
Third-Party Tracking Ads: If you see ads on the tracking page, please note that these are generated by the third-party tracking service and are beyond our control. We appreciate your understanding.

    Need Help?

    If you have any questions or concerns, feel free to reach out to us. We’re here to help!

    Email: [support@chancecrochet.com]
    Customer Support Hours: Monday to Friday, 9 AM - 5 PM (EST)

    Happy shopping! 😊